FAQ

It is an online banking service provided by the Bank for our corporate customers, which allows you to perform various banking transactions via the Internet anytime and anywhere.

Most banking services are available, for example: account enquiry, fund transfer, foreign exchange, bill payment, fixed deposit, cheque book request and management functions.

All corporate customers holding HKD Savings Account or Current Account of the Bank are eligible to apply. If you do not have any Chong Hing HKD Savings Account or Current Account, you are welcome to open one at any branch of the Bank.

Yes. You can access it from anywhere in the world via the Internet.

There is no monthly and annual fee for using this service. However, service charges are applicable for some designated transactions, for details, please refer to the Bank's Service Charges.

The major difference between the "Single Authority" and "Joint Authorities" is that the latter requires multiple authorisations to complete a designated transaction, and corporate customers can pre-define the number of approvers required for each function and account transaction. For Joint Authorities, each user can be assigned to different roles (including Administrator, Approvers, Operator) to restrict their access rights to the functions and accounts. The access rights to the functions and accounts of users can be defined by the Administrator.

No. Each corporate customer may subscribe to either "Single Authority" or "Joint Authorities", but not both at the same time. Please visit any branch of the Bank for changing the type of authority.

The "view-only mode" refers to a feature where all Corporate Internet Banking users of the applicant are only allowed to enquire account information and transaction details, but cannot perform any transactions on the account.