Internet Banking

You can view the balance and the latest transaction history of all accounts (including HKD or Foreign Currency Savings Deposit account, Fixed Deposit account, Multi-Currency Savings account, Current account, investment account and loans account) which have been registered and assigned operation rights under your own name.

You can view the transaction history within the last 12 months.

Yes, customer can now add your investment account via "Management Centre - Account Management" on Corporate Internet Banking, and you can enquire details of your investment account at "Account Enquiry" via Corporate Internet Banking, details including the quantity, market price and market value of the investment products in the account.

You can enquire details of your subscribed investment products, such as the holding records of securities, bonds and funds via Corporate Internet Banking.

It will not be displayed instantly. Since there are different settlement periods for investment products, the subscription record will be displayed after the completion of the settlement process. Usually, it will take 3 to 5 working days. For subscription status enquiry, please contact our branch staff.

It will not be updated instantly. As the update time for different investment products are not the same, you may refer to the last update time, which is shown in brackets under the market price of the investment product. For more information, e.g. market price enquiry, please contact our branch staff.

For the investment service, Corporate Internet Banking offers investment account overview enquiry only, but not offering any other operation/transaction, e.g. subscription/switching/redemption etc., please visit any of our branches for proceeding the related services.

You can arrange fund transfer to (i) registered accounts under your own name; (ii) registered third party accounts within the bank, and (iii) unregistered accounts within the bank (two-factor authentication is required).

Please note that the above service is limited to fund transfer between same currency accounts.

Any instruction once accepted and processed by the Bank cannot be cancelled, amended, supplemented or revoked by the customer.

This service is free of charge.

Yes, there is daily transaction limit for fund transfer to registered account or unregistered account, please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”.

With Corporate Internet Banking Services, you can transfer funds from Chong Hing Bank to other banks in Hong Kong via "CHATS" or "FPS".

Any instruction once accepted and processed by the Bank cannot be cancelled, amended, supplemented or revoked by the customer. If it is a scheduled transaction of “CHATS”, you can cancel, amend, supplement or revoke the instruction via the "Scheduled Transaction Management" function.

There is charge for transferring via "CHATS", but free of charge for FPS transfer. For details, please refer to the Bank's Service Charges.

Yes, there is daily transaction limit for fund transfer to registered account or unregistered account, please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”. There is limit per transaction for "FPS", please check the maximum limit per transaction accessing "FPS" transaction page.

You can arrange telegraphic transfer to (i) registered third party accounts, and (ii) unregistered third party accounts (two-factor authentication is required).

Your pre-registered third party account will be removed if there is no transaction performed in the past 36 months. If you would like to register the third party account again, please register via the "Third Party Account Registration" function in Corporate Internet Banking.

Any instructions once accepted and processed by the Bank cannot be cancelled, amended, supplemented or revoked by the customer. If it is a scheduled transaction, you can cancel, amend, supplement or revoke the instruction via the "Scheduled Transaction Management" function.

There is charge for fund transfer via Telegraphic Transfer. For details, please refer to the Bank's Service Charges.

Yes.
For Monday to Friday
- Remittance Currency: RMB
Instructions accepted on or before 3:00 pm will be processed on the same day.
Instruction received after 3:00 pm will be processed on the next business day.
- Remittance Currency: Other Currency (except RMB)
Instructions accepted on or before 4:00 pm will be processed on the same day.
Instruction received after 4:00 pm will be processed on the next business day.
For Saturday
Instructions would be processed on the next working day.

Yes, there is daily transaction limit for fund transfer to registered account or unregistered account, please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”.

The RMB remittance instructions accepted before 3:00 pm, Monday to Friday ("cut-off time") will be executed on the same day. Instructions accepted after the cut-off time or on Saturday, Sunday and public holidays will be executed on the next working day. The time when the beneficiary bank receives the remitted funds will depend on the operation of the beneficiary bank.

With Corporate Internet Banking Services, you can transfer funds from your Chong Hing Bank account to other Chong Hing Bank account(s) or other bank account(s) in Hong Kong via "Bulk Transfer" or "Payroll".

Any instructions once accepted and processed by the Bank cannot be cancelled, amended, supplemented or revoked by the customer. If it is a scheduled transaction which made through "Online Edit", you can cancel, amend, supplement or revoke the instruction via the "Scheduled Transaction Management" function.

For "Bulk Transfer" / "Payroll" transaction which made through the way of "Online Edit", it supports up to 50 beneficiaries for each transaction. For transaction which made through the way of "File Upload", it supports up to 500 beneficiaries for each transaction.

Yes, there is daily transaction limit for fund transfer to registered account or unregistered account through "Bulk Transfer" / "Payroll", for "Bulk Transfer", the daily transaction limit shares with other transfer, while there is a standalone daily transaction limit for "Payroll", transfer to registered account or unregistered account through "Payroll" will be using the same daily transaction limit. Please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”.

Yes.
Processing Time:
For Mondays to Saturdays

• Instructions accepted on or before 9:00 pm will be processed on the same day. Funds could be credited to the recipient's account within the same working day, subject to the recipient bank's arrangement.
• Instructions accepted after 9:00 pm will be processed on the next business day.

For Sundays & Public Holidays

• Instructions would be processed on next working day.

Generally, the bank will process the "Bulk Transfer" / "Payroll" within 2 hours upon receiving the instruction, you can also enquire the transaction details and the transaction status through "Bulk Transaction Enquiry" / "Bulk Payroll Enquiry".

You can buy or sell Renminbi and various types of foreign currencies, namely AUD, CAD, CHF, EUR, GBP, JPY, NZD and USD.

Please note that foreign currency exchange is only applicable to the designated accounts under your own name, and one of the involved accounts must be a HKD Current Account or Savings Account.

As for the exchange of Renminbi, the debit and credit accounts must be Multi-Currency Savings and HKD Current Account or Savings Account under your own name.

Yes. You can only perform foreign currency exchange transactions from 8:30 am to 6:00 pm on Monday to Friday and from 8:30 am to 1:00 pm on Saturday (excluding Sunday and public holidays).

Please note that the telegraphic transfer rates quoted in "Rate Information" are for reference only. You will be notified of the actual telegraphic transfer rate prior to your final confirmation of the transaction.

The daily transaction limits are listed below:

Per Transaction: HK$5,000,000 (maximum); HK$50 (minimum)

You can pay various kinds of bills to over 700 major merchants in Hong Kong by transferring funds from your Chong Hing Bank savings Account or current account, including electricity, water supply, town gas, tax, insurance, telecommunications, government services and school fees.

Click here for a full merchant list.

No, you can use two-factor authentication for paying the bills, excluding those merchants in categories as "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility".

If you would like to pre-register bills, please register the bill via "Bill Payment - My Payee List" in Corporate Internet Banking.

Your pre-registered bill information will be removed if there is no transaction performed in the past 36 months. If you would like to register the bill again, please register again in "Bill Payment - My Payee List".

Yes, there is daily transaction limit for paying bills to registered or unregistered merchants, please log on to Corporate Internet Banking to view the daily transaction limit by accessing “Service/Information - Service Limit Enquiry”.

There is no charge for the Bill Payment Service.

You just need to select a schedule processing date", which is within 180 days, inside the "Bill Payment" input page to set up a scheduled bill payment instruction.

Scheduled bill payment instruction can only set up on working days from Monday to Friday, except Saturday, Sunday and public holidays. Payments placed after 16:00 (Monday to Friday) or on any non-working day will be processed on the next working day.

Any same day instruction once accepted and processed by the Bank cannot be cancelled, amended, supplemented or revoked by the customer. Your Scheduled Payment instruction can be amended before the specified payment date. For example, you have to amend the payment instruction on or before 3 January if the payment is scheduled to be made on 4 January.

You can enquire your fixed deposit account balance, effect fixed deposit placement and change maturity instruction.

Yes. You can only perform fixed deposit placement, renewal and changing maturity from 9:00 am to 7:30 pm (Monday to Friday) and from 9:00 am to 4:00 pm (Saturday), excluding Sunday and public holidays.

For changing maturity instruction, the instruction must be submitted at least one business day before the maturity date.

Please note that all interest rates quoted in "Rate Information" are for reference only. You will be notified of the actual rate prior to your final confirmation of the transaction.

The minimum amounts for fixed deposit placement of different currencies are listed below:

3 maturity instructions are available for your selection, they are:

• renew principal and interest at bank's prevailing rate;
• renew principal at bank's prevailing rate and transfer the interest to designated account;
• transfer principal and interest to designated account.

The renewed maturity instruction will be effective immediately once the transaction is confirmed to be successful, you can view the renewed maturity instruction under "Account Overview" in the Corporate Internet Banking.

Yes, you can select "Select by Maturity Date" on the field "Deposit Tenor" through the Corporate Internet Banking Service, the shortest period of the deposit tenor will be 7-day, the longest period of the deposit tenor will be 24-month. The deposit interest rate will be calculated based on the deposit days, for example, for the deposit period between 1-month and 2-month (e.g. 45-days), the deposit interest rate will be taking reference from the deposit interest rate of 1-month. Please note that all interest rates quoted in "Rate Information" are for reference only. You will be notified of the actual rate prior to your final confirmation of the transaction.

Corporate customer can contact their designated relationship manager for arranging a designated interest rate with designated deposit tenor, after completing the "booked interest rate" arrangement, the system will send an email with the "appointment number" to the email provided by the customer. Customer will have to complete the time deposit set up on the date of generating "appointment number" within the service hour of time deposits in the Corporate Internet Banking Services, otherwise, the "appointment number" will be invalid. For the details of the booked internet rate, please contact your designated relationship manager.

You can apply cheque book through the "Cheque Book Request" function. The Bank will send you a cheque book by surface mail.

Please contact us immediately if you do not receive the cheque book after 14 days from the date of application.

Yes. It is free of charge.

Yes. All processed transactions will be displayed.

A reference number will be given to you after the transaction is being executed. You can confirm your transaction with the reference number under "Online Transaction Record" after the transaction is completed.

You can view the Corporate Internet Banking transactions within the last 12 months.

To allow "Joint Authorities" user to manage the pending transactions, "Pending Transaction” function is available in Corporate Internet Banking for you to enquire those submitted and pending authorisation transaction records.

Please note that each user is only allowed to enquire those transactions on the accounts which he/ she has the right to access.