Exclusive Promotions & Offers
From now until 31 December 2024, customers who have successfully activated Chong Hing Mobile Banking/Internet Banking Services and completed first time logon can get a HK$50 e-voucher*! Details>
*The promotion is subject to the relevant terms and conditions. It is only applicable to personal customers (Single Authority) who have never logged on to Chong Hing Mobile Banking/Internet Banking Services before the promotion period.
The promotion period is from June 12, 2024 to August 31, 2024, both dates inclusive. Chong Hing Bank Hong Kong personal account customers can present Chong Hing Bank credit card, ATM card or logged-in Chong Hing Mobile Banking page at the counter of China Telecom Shenzhen Branch Link CentralWalk in Shenzhen, and register with the Home Visit Permit to receive a free phone card with a stored value of RMB 100, which can be used to deduct the basic monthly fee and mainland call charges. Please check the details below.
Chong Hing Bank and China Telecom Shenzhen Branch Phone Card "Promotion" Event
In order to better meet customers' needs for convenient living in the Greater Bay Area, Chong Hing Bank and China Telecom Shenzhen Branch jointly launched a special phone card "Promotion" event.
The promotion period is from June 12, 2024 to August 31, 2024, including the first and last two days.
1. Promotion
Chong Hing Bank Hong Kong personal account customers can present Chong Hing Bank credit card, ATM card or logged-in Chong Hing Mobile Banking page at the China Telecom Shenzhen Branch counter at Link CentralWalk in Shenzhen, and register with the Home Visit Permit to receive a free phone card with a stored value of RMB 100, which can be used to deduct the basic monthly fee and mainland call charges*:
Basic monthly fee: RMB 29 for 50G data traffic (30G of which is directional traffic, which can only be used for designated apps)
Mainland call charges: as low as RMB 0.1/minute (excluding international and Hong Kong, Macau and Taiwan calls)
2. Designated collection point and time
China Telecom Shenzhen Branch counter next to the service counter on the G floor of Link CentralWalk in Shenzhen, 11:00-19:00 every day during the promotion period.
*Chong Hing Bank is not a supplier of phone cards. For details on the use and charges of phone cards, please contact China Telecom Shenzhen Branch.
Borrow or not? Borrow only when you can pay it back!
Chong Hing Bank and China Telecom Shenzhen Branch Phone Card "Offer" (hereinafter referred to as "this Promotion") - Terms and Conditions
- The promotion period of this Promotion is from June 12, 2024 to August 31, 2024, both dates inclusive (hereinafter referred to as the "Promotion Period").
- During the Promotion Period, Chong Hing Bank Limited ("the Bank") Hong Kong personal account customers (hereinafter referred to as "customers") can present Chong Hing credit cards (including Chong Hing brand credit cards, Chong Hing co-branded credit cards and Chong Hing corporate cards ("credit card cards with Chong Hing Bank logo printed on the card face/back"), Chong Hing Bank withdrawal cards, or present the logged-in Chong Hing mobile banking page and register with the Mainland Travel Permit for Hong Kong and Macau Residents (i.e. Home Return Permit) at the China Telecom Shenzhen Branch Shenzhen Link CentralWalk counter (business hours: 11:00-19:00) to receive a free RMB 100 RMB stored value phone card (hereinafter referred to as "phone card").
- RMB100 stored value can be used to deduct the standard monthly fee (the standard monthly fee is RMB29, including 50G data flow per month, of which 30G is directional flow, which can only be used for designated APPs, please inquire with China Telecom Shenzhen Branch for details) and mainland call charges (as low as RMB0.1 per minute, excluding international and Hong Kong, Macau and Taiwan calls).
- During the registration process, China Telecom Shenzhen Branch may collect customers' personal information. For details of China Telecom Shenzhen Branch's data collection policy, please inquire with China Telecom Shenzhen Branch. The Bank is not the user of the relevant information and does not assume any responsibility or liability for the collection, use, storage or transmission of the relevant information.
- Each customer can only receive the phone card once during the promotion period. The supply of phone cards is limited. Please inquire with China Telecom Shenzhen Branch for details.
- The registration procedures for the phone card and the details and charges of the phone card are subject to the relevant terms and conditions of the supplier. Please inquire with China Telecom Shenzhen Branch for details. The Bank is not the supplier of the phone card. Customers If you have any enquiries or complaints about the status, quality, conditions or related services of the phone card, you must contact the relevant supplier directly. The Bank does not assume any responsibility or liability. The Bank does not and will not make any representations and warranties about the phone card (and its related services).
- The Bank reserves the right to amend, change, supplement, terminate or suspend all terms and conditions at any time without prior notice. In the event of any dispute, the Bank’s interpretation and decision on these terms and conditions will be final and binding.
- The terms and conditions of this promotion are subject to the laws of the Hong Kong Special Administrative Region. The Bank is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region and any action, lawsuit or proceeding arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Hong Kong courts. The Contracts (Rights of Third Parties) Ordinance does not apply to this Promotion, any matters relating thereto and these Terms and Conditions.
Borrow or not? Borrow before you can repay!
Please note that these materials are available for viewing and downloading during the Promotion Period and are not available in paper form. If necessary, please save the relevant information for future reference, otherwise it may not be available for viewing or downloading again after the Promotion Period.
From 10 May 2024 to 31 July 2024, customer who has successfully conducted a time deposit transaction of not less than HK$200,000 or US$20,000 for a period of 3 months or 6 months per transaction via Chong Hing Mobile Banking is entitled to join a lucky draw once for the chance^ to win fruitful prizes! Rewards are of limited supply, available on a first-come, first-served basis and shall cease without any notice. Details>
^ Each eligible customer is entitled to join the Lucky Draw for not more than three times in the same calendar month; and for not more than nine times in total during the Promotion Period in all circumstances.
The promotion period is from 1 May 2024 to 31 October 2024, both dates inclusive (“Promotion Period”). Enter the Promotion Code “CKS001” to enjoy a HK$100 e-voucher (“Reward”) for ferry tickets of Chu Kong Passenger Transport after successfully opened an account via Remote Account Opening (“RAO”) service. Reward is subject to the relevant terms and conditions. Please refer to the e-voucher for more details. Details>
Enjoy preferential cloud rate by placing a HKD/USD time deposit via Mobile Banking / Internet Banking.
^Cloud rate refers to the interest rates of fixed deposit placed by personal customers via Chong Hing Internet Banking / Mobile Banking. Details>
Open an investment account for fund transactions via Chong Hing Mobile Banking as fast as 10 minutes. Subscription Charges via Chong Hing Mobile Banking or Internet Banking Services are as low as 1.25%! Details>
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What should I do if I forgot my password?
If you forgot your password, you can just click “Forgot your Password” in the logon page of Chong Hing Internet Banking to reset your password. You will need the following:
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Mobile phone number registered with the bank. We will send a SMS One-Time Password (OTP) to this phone number for verification. |
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ATM Card Number |
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ATM PIN |
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Identification Document Number |
If you do not have the required information, please complete the "Internet Banking Services Change Instruction(s) Form" and submit it in person to any of our branches. The new password will be sent to your correspondence address within 4 working days.
What should I do if I forgot my Customer Reference Number or Logon Name?
If you forgot your Customer Reference Number, please visit any of our branches in person to obtain it. Your Logon Name can be found after you log on to Internet Banking Services.
Important Reminder
Access to and use of this website are subject to the provisions contained in the Bank's "Disclaimer" and "Privacy Policy Statement", investors have to familiarise themselves with their terms and conditions as may be revised by the Bank from time to time.
Investment involves risks. Information available may not have set out all the risks and other significant consideration involved. Additional to the management fees stated, other fees and charges may be payable, investors have to refer to the relevant offering documents of the funds and unit trusts for further details and seek independent professional advice before making any investment decision. Investment in funds and unit trusts are different from depositing moneys with a bank, and may be exposed to a higher than usual risks and higher fluctuations in exchange rate / exchange control / fiscal regulations, and as a result substantial volatility in the fund / unit price, their profits / losses or even loss of investor's principal. The prices of funds or unit trusts as well as their profits / losses may go down or up. Any past performance shown is not indicative of future performance. [Members of the Bank Group may assume or have assumed an underwriting or other related position regarding the investments or companies referred to in this website.] No information available at or from this website shall constitute any advice, recommendation, distribution, sale, offer to sale, promotional offer, solicitation to acquire / dispose of any fund or investment. While the Bank makes no guarantee, representation or warranty and accepts no responsibility or liability in whatsoever manner as to its accuracy, completeness, timeliness or validity of the information available at or from this website, the information is subject to change without notice.
If there is any inconsistency between the English and Chinese versions of this Important Reminder, the English version shall prevail.
Risk Disclosure Statement
Certain investment funds are investment products involving derivatives. The investment decision is yours but you should not invest in the product unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. The above information is for reference only and does not constitute any offer or solicitation to subscribe or redeem any investment products. Investment involves risks. Past performance is not indicative of future performance. The price of investment products may move up or down, and may become valueless. Investors should consider their own investment objective, financial position, risk tolerance level and relevant circumstances, and read the relevant offering documents and risk disclosure statement before making any investment decision. If investors have any doubt, they should seek independent professional advice. Investment product is not capital protected and is not a normal time deposit, and thus should not be considered as a normal time deposit or its alternative. Investors should not make investment decisions based on the information of this webpage alone. The information of this webpage is issued by Chong Hing Bank Limited. It has not been reviewed by the Securities and Futures Commission of Hong Kong or any regulatory authorities in Hong Kong.
Foreign currency investments are subject to exchange rate fluctuation which may provide opportunities and risks. The fluctuation in the exchange rate of foreign currencies may result in gains or losses in the case where the customer converts foreign currency to HK dollars or other foreign currencies. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. RMB is not freely convertible and conversion of RMB through banks in Hong Kong is subject to the rules, regulations and guidelines from the relevant regulatory authorities or entities from time to time.