Internet and Mobile Banking Activation

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Activation via ATM card

Activation via Deposit Account
Request an activation code*

Activation via Deposit Account
Received an activation code

* Due to the system upgrade for Internet Banking and Mobile Banking Services, the service of requesting activation code through our website will be temporarily suspended from 17 June 2024. Please visit any of our Hong Kong branches in person to make the relevant request if necessary. We apologise for any inconvenience caused.

Visit our branches^ / Use Deposit account* / Enter ATM card information to activate Online Banking Services

You can activate Internet Banking Services immediately at the Bank’s website by entering ATM card information, or upon applying for Internet Banking Services in person at any branch of the Bank or via the website, enter the Activation Code provided by the Bank to activate Internet Banking Services at the Bank’s website. You can also register for small value fund transfer limit service, two-factor authentication service and SMS one-time password.

^ Applicable to personal banking customers (Single authentication) holding Hong Kong identity card, Mainland China identity card or passport.